01
We monitor
We watch the health of the computers we manage, keep them current, and look for signs that something needs attention.
Managed IT support
Your team gets help, and your technology gets looked after.
We handle the day-to-day problems, keep an eye on the computers your work depends on, and help you make practical decisions before a small issue becomes a lost afternoon.
What we handle
The everyday work behind a dependable workday.
- Help when a computer, printer, email account, or shared file gets in the way
- Set up new team members and remove access when someone leaves
- Keep computers current and watch for problems that can be handled before they interrupt work
- Help remote teams work from different places without being left on their own
02
We respond
When work stops, you call or write. A person listens, looks into it, and tells you what we found in plain language.
03
We plan
We learn how your business works so recommendations fit the work, rather than adding another tool for your team to manage.
Explore the work
Focused help, connected through one ongoing relationship.
Small business IT support
Helpdesk, computers, accounts, email, phones, monitoring, planning, and recovery.
See the full serviceIT management
Keep devices, access, vendors, replacements, and technology decisions organized.
See IT managementIT security
Practical protection for people, computers, accounts, backups, and recovery.
See IT securityWeb hosting
Website hosting offered publicly, primarily for existing BBComputing clients.
See web hostingHow support is charged
You do not start a meter by asking for help.
Managed support is an ongoing relationship, not a stopwatch. We do not bill by the minute for answering your call. You should be able to ask a question before it becomes a bigger problem.
Many businesses tell us they "just need someone to call for a few hours a week." Paid by the hour, that adds up quickly and only covers fixing things after they break. For most small offices, a flat monthly price with unlimited help costs about the same or less. It also includes the monitoring, updates, and security that prevent problems.
Compare hourly help with managed supportWho you talk to
A person answers. We listen to what is getting in your way, look into it, and tell you what we found.
No script. No pressure to describe the problem in technical terms. Start with what you were trying to do.
Start a conversation