BBComputing
Open navigation

Industries · Insurance agencies

IT support for independent insurance agencies.

An agency runs on email, carrier portals, and client files. When a computer or account stops working, quotes and claims slow down. We keep your office technology steady and your client information protected.

What is different about your work

Client information everywhere

Applications, policies, and claims hold personal information that needs protecting. We help with stronger sign-ins, controlled access, updated computers, and backups.

Many vendors, one call

Agency-management software, carrier portals, phones, and internet all overlap. We coordinate with those companies so your staff do not have to.

Cyber policies require real protection

If you sell or carry cyber insurance, you know policies require specific safeguards. We put them in place and maintain them.

What we handle

Managed IT support built around your office.

This is the same ongoing support described on our small business IT support page, shaped around how insurance agencies work.

TODO: Confirm the agency-management systems BBComputing regularly supports.

  • Helpdesk support for agents and office staff
  • Monitoring, updates, and security protection for office computers
  • Email protection against fake invoices and password theft
  • Backups of email and shared files with a recovery plan
  • Microsoft 365 or Google Workspace setup and support
  • Coordination with your agency-management software vendor
  • Business phone systems that work over the internet

Questions

Questions from insurance agencies

Do you work with our agency-management system?

We support the computers, accounts, and network around it and coordinate with the software company when the problem is on their side.

Can you help us meet our own cyber policy requirements?

Yes. We review what the policy requires, put the protections in place, and keep them documented.