Industries · Medical & dental offices
A small practice cannot run a full schedule when the front-desk computer or the practice software stops working. We support the computers, accounts, and network behind your office so patients are seen on time and their information stays protected.
What is different about your work
Patient records are protected by federal privacy rules, often called HIPAA. We sign business associate agreements (BAAs), put the required technical safeguards in place, and help your practice and staff with HIPAA compliance and training. Those safeguards include strong sign-in protection, updated computers, controlled access, and backups.
Check-in, charting, imaging, and billing all run through computers. We keep them maintained and respond quickly when something gets in the way of the day.
Practice-management, imaging, phone, and internet companies all point at each other. We coordinate with them so your staff do not have to.
What we handle
This is the same ongoing support described on our small business IT support page, shaped around how medical & dental offices work.
TODO: Confirm which practice or imaging software BBComputing regularly supports, if you want it named.
Questions
Yes. We sign business associate agreements (BAAs), put the technical safeguards HIPAA expects in place on your computers, accounts, email, and backups, and help your team with compliance training and certification for your staff and processes.
Yes. We support small dental offices as well as medical practices, including front-desk and operatory computers and the vendors behind them.
Yes. We coordinate with the vendor when an issue is on their side and handle the computers, network, and accounts around the software.
Other industries we support